I received an email from Paypal saying the subscription has been cancelled - why?
We recently updated our payment gateway to the latest PayPal system to improve billing security and reliability. As part of this upgrade, PayPal automatically cancels the old subscription setup and transfers your account to a new tokenised billing agreement.
PayPal automatically sends a "Subscription Cancelled" notification during this transition, but this does not affect your active services or hosting. Future invoices will automatically process under the new billing system seamlessly.
Your services remain active, and no action is required on your part.