How to Resolve the IMAP Folders Not Displaying in Outlook Error?

How to Resolve the IMAP Folders Not Displaying in Outlook Error?

There are various solutions to fix the error of IMAP folders missing in Outlook. You just need to go through and follow each way to get rid of it.

1. Select which IMAP account folders should appear in MS Outlook.
2. Highlight the IMAP root folder path.
3. Turn off the Antivirus Integration in Microsoft Outlook

We have just mentioned an overview of all the possible troubleshooting ways for IMAP folders are not displaying in Outlook.

Method 1: Select Which IMAP Account Folders Should Appear in MS Outlook

1. First, open the Microsoft Outlook application on your local machine.
2. After that, move to the Send/Receive option from the menu bar.
3. Then, right-click on the IMAP account from the navigation pane, and choose IMAP folders.
4. Further, click the Query button to appear a list of the entire IMAP folders on a mail server.
5. Here, choose IMAP folders that do not display on the navigation pane. Click on the Subscribe button.
6. If you have multiple folders, you can press Ctrl for some time > OK button.
7. Lastly, right-click on your IMAP account > Update folder list to make changes.

It is the simplest way to fix the this issue. If this method does not work, you can follow another solution.

Method 2: Highlight The IMAP Root Folder Path

1. Launch MS Outlook application > File Tab > Account Settings > Account Settings.
2. After that, specify your IMAP account > Change button.
3. If the Root folder path is blank, mention Inbox, and click on the Next button > Finish to make the changes.
4. Lastly, exit from Microsoft Outlook and open it again.

The above procedure will help you to resolve the problem of the IMAP folders not showing in Outlook.

Method 3: Turn Off The Antivirus Integration in Microsoft Outlook

1. Navigate to the File tab > Options in the Microsoft Outlook application.
2. After that, click on the Add-ins option in the left panel.
3. Now, click on the Go button against Manage COM Add-ins.
4. In the COM Add-ins window, choose the anti-virus application > Remove option.
5. In the end, close that window and application also. Make sure to restart your system.